If it is your first time at The Classy Canine after arriving we will ask you to complete our client information sheet. We will also discuss your grooming requirements and inspect your dog. We expect you to be honest with us about your dogs health and behaviour so that we can cater appropriately for their needs. This process will take about 10-15 minutes so please allow time. Before leaving we will give you an estimated time of grooming, we always allow longer bookings for new clients so that it allows us to get to know your pet without the pressure of keeping to a time limit, appointments will take no longer than 3 hours, average appointments take 1-2 hours.
If you have been to us before, when dropping off your dog we will have a quick 5 minute catch up and discuss if you would like any changes to the grooming style or if there have been any health or behaviour changes for your dog.
Once you have left we will have a closer inspection of your dogs coat and get a feel for their character and temperament, if there are any issues such as a heavily matted coat we will phone you immediately so please keep your mobile handy. Otherwise your dog will be taken into the bathing room to enjoy a massaging bath.
At The Classy Canine all dogs are shampooed twice: firstly we use a deep cleansing shampoo to remove all the dirt from the coat, followed by a coat specific shampoo, we will choose the shampoos most suited to the needs of your dog depending on their coat and skin requirements, depending on the coat type we may also treat your dog to a conditioning treatment, your dog is sure to leave looking and feeling their best!
Once fully rinsed off and squeaky clean we will towel off the excess water with our magic moisture magnet towels then move your dog to our groom room. We will then dry your dog using a combination of our high velocity dryer and professional hairdryers, not all dogs like the dryers so we use happy hoodies to reduce the noise of the dryers and to help your pet feel safe.
After drying your pet will receive their styling treatment, whether it is a complete deshedding experience or the full works of a clipper and scissor cut. Whatever your pet receives you can be assured they will look and feel fantastic. Once finished we will give your pooch a spritz of our all natural doggy perfume and add a cute bandana.
(The above is based on average full grooms if your dog is in a unsalvageable matted condition we may be forced to shave your dog before the bath or preferably wetshave them)
We will notify you when your dogs groom is completed and they are ready for collection by phoning you. Due to limited space within the salon we cannot hold completed dogs indefinitely and ask that you collect your dog within 30 minutes of being advised.